BT Identity Protection

Identity theft: We're all Targets

Did you know that an estimated one in four people in the UK has been the victim of identity theft or know someone who has?¹

We want to help you keep your identity secure. With BT Identity Protection, provided by BT, you have the peace of mind that you're protected against the financial loss of identity theft. Just as important, you have the reassurance that someone is always there for you with professional guidance and support.

What is Identity Theft?

Identity theft occurs when someone steals your personal details for fraudulent purposes.

For example, after obtaining your personal details, a thief applies for a loan in your name. When no repayments are made, the account finally falls into arrears. You might not discover the theft of your identity until an application you make for credit is declined due to the unpaid loan fraudulently taken out in your name.

While no one case is the same, on average, it can take 18 months¹ for a victim to discover that his or her identity has been stolen. A thief can steal your identity by raiding your bin for discarded statements and receipts; skimming your credit card; tricking you with phishing emails; attacking your computer with spyware and viruses; or by using other means.

The consequences of full-blown identity theft to you and your family can be financially and emotionally devastating. Clearing your name and restoring your credit if your identity is stolen can cost, on average, up to £8,000² and 10 working weeks³

The key points to know are how to prevent identity theft from happening and how to resolve it if it does.

BT Identity Protection

Want additional peace of mind? Take out the insurance that covers you for up to £50,000 of expenses incurred restoring your credit status (typically legal fees, lost wages, etc.). Includes alerts and unlimited online access to your credit report. Also, your own personal caseworker will guide you through the steps of resolving identity theft, e.g. providing you with template letters to complete and send to creditors.

What is BT Identity Protection?

As part of BT’s ongoing commitment to you and your family’s security, we’re offering BT Identity Protection - the unique insurance plan that helps protect you from identity theft and resolve the consequences should you become a victim.

With BT Identity Protection, you’re covered for up to £50,000 for the expenses of restoring your identity. Plus, if someone steals your identity, you’ll receive your own personal caseworker who’ll guide you through the steps of resolving the problem, such as writing letters for you to send to relevant companies.

But to help prevent identity theft all together, its important you use the prevention services such as credit monitoring (if we see any changes on your credit report, we’ll alert you) and unlimited online access to your credit report.

BT Identity Protection includes:

Prevention Services Resolution Services Credit Report Monitoring Up to £50,000 insurance cover Access to your credit report Your own personal caseworker Valuable document registration

Personalised action plan CIFAS Protective registration £200 cover to replace lost or stolen documents Members only websiteBT Identity Protection advice line Welcome and advice pack BT Identity Protection advice line

More details on BT Identity Protection

¹Source: This Is Money, 15th October 2005
²Source: CIFAS 2005
³Average of 400 hours, equal to 10 x 40-hour working weeks Which? Report Feb. 2005